Frequently Asked Questions

Answers for customers questions
Everything you need to know about Preston Petty Products®
Paul@PrestonPettyProducts.com Phone: 802-375-2665​

First time orders

For your security, first-time orders can only be shipped to the cardholder’s billing address or a corporate work address which we are able to verify independently. To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder’s name is written as it appears on the card. Please also ensure that your contact details are filled in accurately so that we can contact you if necessary.

USA Sales

Contact your Western Power Sports Dealer or available directly from Preston Petty Products

International Sales

For international order click HERE

Register an account with us to enjoy the following benefits through your preston petty products account:

  • Track your orders and manage your order history
  • Save your address and credit card details for faster shopping
  • Gain access to your Wish List
  • Create and change password

To create an account, simply select SIGN IN on the navigation bar and then REGISTER NOW to fill in your details.

If you have forgotten your password, change it by follow the Lost Password instructions on the Sign In page. For security reasons we are unable to send your password via email.

Purchasing from preston petty products is easy:
If you know what you are looking for, use the SHOP link. You can also shop by browsing our categories at homepage. Once you have found an item, use the ‘ADD TO CHART’ or “SELECT OPTION” button underneath, if the product have variations.

Review the items in your shopping bag by selecting the ‘SHOPPING BAG’ link at the top of the page. You can add products to your Wish List or use the ‘REMOVE FROM BASKET’ link to delete items from your shopping bag.

Click on ‘PROCEED TO PURCHASE’ to complete your order.

We mainly ship USPS within the United States or UPS. We ONLY use USPS International outside the United States.
Please note PPP has the right to change carriers if a better option is available to your location, of course at no additional costs to you.

Please contact customer service for authorization and more information on returning your particular item at Paul@PrestonPettyProducts.com or 802-375-2665. Please note we do not accept returns on electrical parts. There is a restocking fee of 15% on all returned items with prior authorization within 30 days of purchase.

Thank you,
Paul

Contact us at Preston Petty Products for a replacement “free of charge” Here is our warranty, same as Preston’s back in the day!!


MX FENDER:

 

IB MUDER – IT REAR FENDER:

We receive more questions here at Preston Petty Products to do with specific colors and styles to fit specific motorcycle brands and models than any other question. Our goal is to help advise anyone that is needing help to decide which color best suites your needs. Very few motorcycle brands used Preston Petty fenders as a factory product. Preston Petty fenders were designed by Preston as a “universal” fender.

**When ordering please remember that colors from original fenders or gas tanks that are thirty plus years old may have been modified,faded or changed.
Click HERE for a list of the responses that we have received when a customer orders a fender on line. We ask if they can please provide what year,make and model motorcycle they will be using our fenders on. Some folks provide this information and some do not. It is our desire to share this information with you to help you make a better informed decision of what color or style fender that you may need.

This is only a suggestion as we do not wish to tell anyone which is the correct fender or the correct color again as these were designed by Preston to be “universal”.

Here is a list we have compiled from our customer on the fenders, colors and model they chose for their bike.

Check Here

We accept Visa, MasterCard, American Express, and Discover. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to Preston Petty Products website. Payment is only debited from your card at time of dispatch.

We aim to dispatch all orders within 24-48hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, https://prestonpettyproducts.com is not responsible for any delays caused by destination customs clearance processes.

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting ‘My Account’ followed by ‘Order Status’. If you are not registered, sign up now so you can track future orders.

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